Revamped retail and social spaces, breakfast buffet, in-room dining
and bar-restaurant offerings address consumer dining trends while
enhancing owners’ ROI
MCLEAN, Va.–(BUSINESS WIRE)–The food and beverage (F&B) leader in the upper midscale hotel brand
category is amplifying its offerings to further enhance the guest
experience – and bolster ROI for hotel owners.
Garden Inn, an award-winning brand from Hilton
(NYSE: HLT), today announces the transformation of its F&B concept to
address consumers’ changing dining preferences, such as healthier and
more organic menu choices, enticing new flavors, around-the-clock retail
availability, and a more social setting for restaurant and bar service.
“Hilton Garden Inn continually strives to anticipate and cater to the
evolving needs and preferences of our guests, while maximizing revenue
generation for hotel developers and owners,” said John Greenleaf, global
head, Hilton Garden Inn, Hilton. “With these enhancements, we are
capitalizing on food and beverage trends that we believe will brighten
the F&B experience across our global portfolio of 700+ hotels.”
The F&B upgrade is the second phase of a large-scale initiative to
amplify the Hilton Garden Inn global brand, building on last month’s
introduction of a revamped
hotel design approach that provides six new, customizable hotel
prototype options – one for each region of the world where the brand
As with the new regional hotel prototypes, the F&B design may be
customized to fit the needs of individual hotels while retaining the
light, bright and airy atmosphere that is consistent across the global
Specific F&B enhancements include the following:
New retail space – will give
guests enhanced grab-and-go menu items available 24/7. Among the
options will be an upscale mix of healthy, indulgent and fresh foods,
including fresh plates; locally-sourced food and craft beers; snacks
and beverages; and a specialty self-serve coffee bar. The new concept
will replace the existing Pavilion Pantry® in all locations within the
next few years.
Refreshed breakfast buffet – will
feature a new, open-display kitchen for cooked-to-order food, while
continuing to offer a hot and cold menu and local, daily specials.
Beverage Centric Restaurant Offering–
will offer signature cocktails, varietal wines and craft beers,
complemented by appetizers, small plates, dinner entrees with local
flavors and shareable desserts.
In-room dining options – will
consist of grab-and-go or “packaged delivery” options available for
in- room dining delivery – creating a more on-trend, casual dining
option that guests can enjoy at the time they desire. Since every
Hilton Garden Inn room has a refrigerator, guests are provided
increased choice and control over their experience.
The introduction of fresh F&B offerings builds on Hilton Garden Inn’s
longstanding reputation for excellence, as evidenced by more than 10
consecutive years winning guest satisfaction surveys conducted by an
industry-leading consumer intelligence firm.
The new F&B concept has initially launched in several Hilton Garden Inn
properties, including those in Arlington, Texas; Spring, Texas;
Pensacola, Fla.; Silver Spring, Md.; Seattle/Bothell, Wash.; and Krakow,
Poland. Numerous other F&B upgrades will be implemented across hotels
throughout 2017, and beyond.
Additional components of the large-scale Hilton Garden Inn brand
amplification program will launch in the coming months.
Developers seeking more information about the new food & beverage
options or Hilton Garden Inn franchising opportunities may visit www.hiltonworldwide.com/design
or contact firstname.lastname@example.org.
About Hilton Garden Inn
The award-winning Hilton Garden Inn hotel brand provides guests with
upscale accommodations and modern amenities needed for a successful and
comfortable experience for both business and leisure guests. The Hilton
Garden Inn Promise is to make guests’ stay better and brighter.
Guaranteed. Team Members operating at more than 700 hotels around the
world are committed to guaranteeing today’s busy travelers have a
hospitality experience that includes luxurious, yet affordable
accommodations. Hilton Garden Inn is part of Hilton Honors, the
award-winning guest-loyalty program for Hilton’s 14 distinct hotel
brands. Hilton Honors members who book directly through preferred Hilton
channels have access to instant benefits, including a flexible payment
slider that allows members to choose nearly any combination of Points
and money to book a stay, an exclusive member discount that can’t be
found anywhere else, free standard Wi-Fi and digital amenities like
digital check-in with room selection and Digital Key (select locations),
available exclusively through the industry-leading Hilton Honors app.
For more information about Hilton Garden Inn, visit www.hgi.com
or connect on social media at Facebook,
Hilton (NYSE: HLT) is a leading global hospitality company, with a
portfolio of 14 world-class brands comprising more than 4,900 properties
with over 800,000 rooms in 104 countries and territories. Hilton
is dedicated to fulfilling its mission to be the world’s most hospitable
company by delivering exceptional experiences – every hotel, every
guest, every time. The company’s portfolio includes Hilton Hotels &
Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts,
Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton,
Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden
Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2
Suites by Hilton and Hilton Grand Vacations. The company also manages an
award-winning customer loyalty program, Hilton Honors. Hilton Honors
members who book directly through preferred Hilton channels have access
to instant benefits, including a flexible payment slider that allows
members to choose exactly how many Points to combine with money, an
exclusive member discount that can’t be found anywhere else and free
standard Wi-Fi. Visit newsroom.hilton.com for
more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.